My name is Crystal Joyce. I am the 42 year old mother of 4 wonderful children and we live in Powell, OH. My husband is finishing up as a contractor, after working 2.5 years in Kabul, Afghanistan. In December 2008, I was laid off from Verizon Communications, after 19 years of rising through the ranks. I started in Customer Service as a call center representative. I was promoted to Customer Service Supervisor and from there, I moved into Project Management. Project Management allowed me to transition into the IT side of the business, where I developed my expertise and remained until December 2008. This was not bad for a divorced single mom, that was on wellfare in 1990 and doesn't h...
My name is Crystal Joyce. I am the 42 year old mother of 4 wonderful children and we live in Powell, OH. My husband is finishing up as a contractor, after working 2.5 years in Kabul, Afghanistan. In December 2008, I was laid off from Verizon Communications, after 19 years of rising through the ranks. I started in Customer Service as a call center representative. I was promoted to Customer Service Supervisor and from there, I moved into Project Management. Project Management allowed me to transition into the IT side of the business, where I developed my expertise and remained until December 2008. This was not bad for a divorced single mom, that was on wellfare in 1990 and doesn't have a college degree. Even through adversity, I have been blessed with these awesome opportunities. Enough of my background, let me bring you to the present.
Following my layoff, God turned my circumstances into another opportunity. I wanted to be able to help others through these trying times, while putting my experience to work as a small business owner. Intelligent Assistance is geared toward small business owners and new entrepreneurs, providing the opportunity to drastically reduce operating costs by using our on demand business services (
http://www.IntelligentAssistance.org ). Through my IT experience, we have deployed the infrastructure to provide virtual support. This includes hourly services or monthly packages for receptionist services, administrative assistance, report and presentation creation, invoicing, procurement and vendor management. Our on demand business services allow a company to efficiently utilize resources as needed, without the expense and overhead of hiring and maintaining full or part time employees - ideal for small businesses or new business owners/entrepreneurs. Intelligent Assistance is an efficient alternative that allows a company to reduce payroll expenses through eliminating nonproductive employee hours. This is just a sampling of how both of my businesses can help small businesses to project professionalism and stability while providing the necessary operating support that is required to be successful.
It has been a long road to get here, but I feel as if I have reached a major milestone in my efforts to establish a business that will be able to make positive differences in not just my life, but the lives of so many others who are struggling to overcome the challenges that we are facing today.
